Here's what we found for "Someone has used my account"

If you think someone is trying to take over your account--or already has:
1. Check with family members or other people who might have access to your account, and make sure they weren't the ones who made changes.
2. Try to sign in to your account.

  • If you can't sign in, contact us right away.
  • If you can sign in, go ahead and change your personal information in My eBay.

Change your password and secret question, and verify that your email address and contact information is correct. Also, be sure to check your active bids and listings in My eBay to make sure that they're really yours.

Was this information helpful?

100 characters left

Thanks for your feedback! For more help, click Contact us.